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Order to Delivery

OEMs Improve Quality Hold Process, But More Needs to be Done to Avoid Backlogs

The good news is the management of quality holds by OEMs has improved tremendously in the 2014-MY. However, much more still needs to be done. As has been the case for the past several model-years, lengthening OEM quality holds continue to adversely impact fleet order-to-delivery (OTD) times by incurring added costs due to missed residual timing, repair costs to older vehicles still in service, and rental expenses

The ‘Perfect Storm’ in Rail Congestion Turns Fleet into Collateral Damage

Fleet order-to-delivery (OTD) has been brutal this model-year due to severe weather conditions, which exacerbated rail congestion, creating huge backlogs of vehicles needing to be shipped. However, some are beginning to believe the rail congestion experienced this winter is more of a symptom of a systemic infrastructure weakness and not solely the consequence of severe weather. Here's why they think so.

OTD Concerns Due to Surge of Oil Shipped by Rail

The railroad industry is the primary long-distance shipper of automobiles from assembly plants to dealers, which represents almost 9 percent of total rail freight. However, the auto industry is not the only railroad customer, and it competes with other shippers for scarce rail resources. Such is the case with petroleum companies shipping crude oil by rail, which is putting heavy demand on finite rail resources. What impact will this have on fleet OTD?

10 Ways to Further Improve OTD

All OEMs have been proactive in providing order-to-delivery (OTD) status updates on fleet vehicles in transit. In addition, fleet management companies have launched a multitude of enhancements to their abilities to track OTD for ordered fleet units. However, there is still much more that can be done.

Hybrids Show Improvement in Order-to-Delivery Times in 2012

TORRANCE, CA –The 2012 Ford Fusion Hybrid and 2012 Toyota Prius were among the vehicles showing the most improved order-to-delivery times compared to last year, according to the results of Automotive Fleet’s 13th annual order-to-delivery (OTD) study.

Increased Upfit Volume & OEM Quality Holds Create Backlogs at Upfitters

Upfitters are feeling the pressure from the increase in the number of upfitted vehicles requiring a ship-thru, which is overwhelming some installers and body builders. Also, many upfitter-related OTD issues are the result of OEM quality holds. Oftentimes, upfitted units are held at the body company due to limited storage space at the assembly plants caused by quality hold backlogs. This prevents the release of upfitted units into OEM traffic for final delivery via ship-thru/freight re-entry.

The Uncontrollable Component of Fleet OTD

Fleet vehicles are vulnerable to order-to-delivery (OTD) delays because most fleet orders are concentrated among a handful of models. There are four components to the OTD cycle: ordering, scheduling, production, and delivery.The weak link is the delivery component. For the past 10 years, the nationwide rail car shortage has been a factor in fleet delivery delays. This promises to continue to be the case for the foreseeable future. Here's why.

Order-to-Delivery Times Increase Slightly in MY-2010

Multiple factors increased fleet order-to-delivery times, such as quality holds, massive recalls, the Cash for Clunkers program, GM & Chrysler’s emergence from bankruptcy, and the decision to build to demand, not to capacity. This data is based on a survey, which tracked deliveries of 159,349 new vehicles in the 2010 model-year, representing 86 models.

Forecast of Order-to-Delivery Times for 2010-MY Fleet Orders

With the 2009 model-year behind us and 2010 model-year ordering in progress, how will 2010-MY order-to-delivery times (OTD) fare? Some foresee the 2010 model-year being a challenging one for OTD (not as challenging as 2009-MY, however), but one that could result in longer than normal delivery times.

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