CULVER CITY, CA -- EV Connect, which provides electric vehicle infrastructure solutions, announced it has landed an exclusive services agreement with Fisker Automotive, which makes extended-range electric vehicles.
Under the partnership, EV Connect will install and service electric vehicle supply equipment (EVSE) for Fisker Karma owners and 47 Fisker dealerships throughout the United States and Canada.
“We want to provide all our customers with a totally seamless experience and this partnership ensures that Fisker drivers across North America will receive the high level of quality service that they expect from the Fisker brand, beginning at the point-of-purchase all the way through to their charging experience at home,” said Marti Eulberg, vice president of global sales and marketing at Fisker Automotive.
Before new owners of the Fisker Karma leave the showroom floor, EV Connect will initiate the installation process for Fisker-branded charging equipment for home or workplace charging. EV Connect’s automated system is fully integrated with Fisker Automotive’s customer relationship management solution, jumpstarting the EVSE purchase order at the retailer.
Behind the scenes, EV Connect will serve as the turnkey infrastructure solution for Karma -- shipping the charging equipment to the Karma’s owner, performing a home or workplace site assessment and installing the unit while taking care of all permitting requirements. EV Connect serves as the singular point of contact for the purchase and ongoing maintenance of all Fisker EVSE.
“From order fulfillment to installation and warranty repair, our proprietary Web-based solution provides the level of transparency and service that Fisker customers and retailers expect from this new line of luxury electric vehicles, ” said Brett Hauser, COO of EV Connect.
EV Connect is based in Culver City, Calif. Fisker Automotive, which makes the Fisker Karma plug-in hybrid electric vehicle, is based in Irvine, Calif.