
I recently attended a seminar comprised of fleet drivers from different corporations, and what surprised me was that none of them knew the name of their company fleet manager. Is this important? I think so.
I recently attended a seminar comprised of fleet drivers from different corporations, and what surprised me was that none of them knew the name of their company fleet manager. Is this important? I think so.
Until the emergence of strategic sourcing in the 1990s, procurement did not hold the same prominence within corporations as it does today. Nowadays, procurement plays a pivotal strategic role. Procurement is now the new engine of change in fleet management, which has resulted in dramatic changes in the fleet purchasing and supplier selection process.
Technology has transformed the way fleets communicate. One unintended consequence has been the increasing de-personalization of the interaction between fleet managers and drivers. In many ways, technology is slowly eliminating the “personal touch” to fleet management, which, since the inception of the profession, has been the hallmark of good fleet management, In the future, will personalized fleet management seem as quaint as the home delivery of milk?
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