
A growing number of fleets contend that Compliance, Safety & Accountability (CSA) program is in need of substantial improvement. Currently, a fleet’s score in the CSA safety monitoring system is based on all fleet-involved crashes, including those that the company’s driver did not cause and could not reasonably have prevented. This scoring criteria is contrary to accepted industry standards and, in the long run, will undermine the validity of the CSA program in the eyes of covered fleets.