Nobody Asked Me, But...

Making a Real Difference

September 23, 2014

by - Also by this author

For the past few decades, I have heard countless fleet industry pros lament the fact that they are often underappreciated and overlooked within their organizations. They work tirelessly to cut costs while trying to keep salespeople, service technicians, and executives on the road without a hiccup. And, most often, the only time the fleet professional gets noticed is when something goes wrong. The opportunities to really shine and make a difference are somewhat limited for many in this era of purchasing management and constant cost cutting.

Our recent Fleet Safety Conference, co-sponsored by the American Automotive Leasing Association (AALA), gave many of us a glimpse into a world where fleet professionals can make a real difference. We brought more than 300 people together, including Jack Hanley from NETS, Sandra Lee from Johnson & Johnson (2013 Fleet Safety Award winner), and many other leaders in this area who have dedicated their professional life to making sure that commercial drivers are as safe as humanly possible.

Most of our fleet surveys regularly indicate that safety is the top concern when making vehicle selection. It's right up there with job suitability when it comes time to filling out a selector list. That's not to say there isn't a large portion of the fleet and purchasing community that doesn't put CAP incentives ahead of everything else. Those 240 air bags are nice, but some short-sighted folks will trade it all for an extra $1,500 off the top. And, don't even think about getting involved in the whole texting and cell phone controversy. It will kill productivity, right?

Well a funny thing happened at the conference. We heard story after story of fleet leaders who got involved, put their necks on the line, and even argued with senior management on occasion to make sure their companies adopted best-in-class rules and guidelines to make sure their drivers — and the people who share the roads with them — have every chance to make it home safe each night.

Like most fleet decisions, it often comes down to economics. Can you sell a program to senior management if it doesn't save some money? Or, heaven forbid, it might even cost you some money. Well, if you want to see some companies that are seriously focused on safety, take a quick glance through the headlines and see who has recently lost a $10-million or $20-million judgment because they weren't following industry best practices. Those companies know the cost of ignoring safe driving standards and have learned a painful lesson in being penny wise and pound foolish.

A great deal of our attendance this year was made up of risk and environmental, health & safety (EH&S) professionals from Fortune 500 companies. There weren't a lot of fleet managers there, as most of them seemed happy to kick the topic upstairs to the guys and girls who occupy the "Big Chairs." I hope that, as time goes by, we'll grow our fleet professional attendance as more and more of you realize that safety is an area where you can truly make a difference and even save lives.

Don't wait for someone else to take the first steps for you. And, please don't wait for an injury or a fatality to get your company focused on instituting best practices in this area. Talk to NETS; talk to Mike Pitcher at LeasePlan about its cell-phone policy; talk to the leaders at AALA; or talk to any of us at Automotive Fleet — we'll help you build a case that you can take to the top to get started on building a culture of safety within your organization.

What do you think?

[email protected]


  1. 1. Matthew Betz [ September 24, 2014 @ 12:35PM ]

    Sherb - Nobody may have asked, but I'm glad you offered your insights. You mentioned Jack Hanley and NETS, and having served on the NETS board, I can tell you there isn't a better fleet safety organization. What you didn't mention is that October 1 starts Drive Safe Work Week. I urge all fleet professionals to get involved, and possibly save some lives. Recognition or not, there's no better calling than that!
    Matthew Betz

  2. 2. Tim King [ October 08, 2014 @ 01:19PM ]

    Great to see industry identifying this as an opportunity to both reduce costs and improve safety - for employees and the public. It's a win-win.

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Sherb Brown is the vice president and group publisher for BBM's AutoGroup. Sherb has covered the auto industry for more than 12 years in various positions with Bobit Business Media.

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