Fleet FAQ? Fleet Management & Leasing

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Q. What are the most common causes of vehicle breakdowns?

A. Believe it or not, tire problems cause nearly half of all roadside breakdowns... READ MORE

Q. What is included in a typical fleet maintenance program?

A. Fleet management providers offer different approaches to maintenance. Management software can track... READ MORE

Q. How should fleet vehicles be prepared for winter?

A. Basic fluid, tire and battery maintenance can dramatically reduce the chance of drivers getting stranded... READ MORE

Q. What do you like about your current arrangement?

A. If you are undertaking a switch, you probably feel even more pressure to get it right. And, if that’s the case, don’t lose sight of what you really like about your current arrangement... READ MORE

Q. The company checks all the boxes on paper. How will I know if they are culturally a good fit for us?

A. Good companies attract and keep good people. You want the account representative you work with today to still be with you tomorrow... READ MORE

Q. What questions should I ask when evaluating technology solutions?

A. If you are assessing these solutions your key considerations should be... READ MORE

Q. How does a fleet manager prepare for a storm?

A. Every fleet and organization is different. Some may need to move assets and workers away from threatened areas, while others, like utility or human service organizations, may send more in... READ MORE

Q. What is important to ask about when it comes to customer service?

A. Your contact options should never be limited to an 800 number... READ MORE

Q. How should we handle the damage to our fleet after the storm passes?

A. For any fleet, when storm-related vehicle damage occurs, it is treated like any other kind of accident. If you have an accident management program, your fleet partner should jump in... READ MORE

Q. What should fleet managers do if there is a fuel shortage during a natural disaster?

A. Fleets using fuel cards should have a “storm profile” in place that anticipates the impact of fuel scarcity. Prices may be rising and stations may ration fill-ups in emergency situations... READ MORE

Q. What do I need to tell my drivers before a storm?

A. When emergency protocols go into effect, drivers need to know where to go, and they also need to know what to do if they can no longer get there... READ MORE

Q. How do I assess their technology capabilities?

A. Ask when the first rollouts occurred, how many customers are using the technology and... READ MORE

Q. How do I determine if the leasing structure is right for our organization?

A. Not all FMCs are flexible when it comes to leasing plans... READ MORE

Q: If it is not illegal according to the Federal law, do employees still have to comply with company rules?

Clearly defined driver safety policies should consider federal regulations. . . READ MORE

Q: How can we encourage safe driving practices in our fleet?

Fleet safety programs should include some sort of company action plan that rewards positive behavior . . . READ MORE

Q: With so many technology enhancements for fleet management companies, how can we monitor cell phone usage to eliminate distractions?

A: Distracted driving is a dilemma for fleet managers looking to leverage useful technology to improve . . . READ MORE

Q. How do we start the vehicle upfitting process?

A. The best source to obtain feedback is to work with customers, drivers, and field technicians. The drivers and field technicians operate the equipment and know what is required to perform their daily job functions... READ MORE

Q. How does vehicle upfitting optimize efficiency?

A. Standardizing vehicle and upfit specs can have numerous operational benefits. This can streamline initial vehicle ordering, provide consistent asset-to-asset capitalized cost, reduce new driver training, and provide flexibility when reassigning... READ MORE

Q. Can vehicle upfitting improve driver safety and reduce vehicle accidents?

A. Yes. A properly spec'd upfit design can help reduce driver injuries, and insurance and liability claims. Aftermarket equipment such as grab handles, step bumpers, side steps, and drop-down ladder racks can reduce driver strain and fatigue... READ MORE

Q. How does vehicle upfitting reduce costs?

A. In addition to reducing accidents and insurance costs, vehicle and upfit packages which have been correctly spec’d with operational and lifecycle efficiency in mind can provide the greatest return on investment... READ MORE

Q. How can windshield-mounted cameras and other devices meet the Federal Motor Carrier Safety Regulation (FMCSR) section 5301 safety standard while not causing an obstruction?

A. Windshield mounted devices should never obstruct a driver's view. Based on the design of the vehicle and the device itself, exact placement will shift but... READ MORE

Q. What factors need to be taken into account when calculating the lifecycle costs of a vehicle from acquisition through disposal?

A. Total cost of ownership will vary based on the type of vehicle used, application, and operating conditions. Generally speaking, cost of ownership will include... READ MORE

Q. How do we know if we need to comply with the ELD Mandate?

A. The law applies to all interstate Commercial Motor Vehicles (CMVs) as defined by the Department of Transportation that are required to maintain logs, which would affect those currently using paper logs, logging software or automated onboard recording devices (AOBRDs). READ MORE

Q. When does the ELD Mandate take effect?

A. Effective December 18, 2017 the Federal Motor Carrier Safety Administration (FMCSA) is requiring all commercial motor carriers over 10,001 pounds to have Electronic Logging Devices (ELD). READ MORE

Q. Are we already compliant with the ELD Mandate if we use monitoring?

A. If you are using automated onboard recording devices (AOBRDs) before December 18, 2017, you have some extra time to comply with the new mandate. READ MORE

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