The fleet industry, like so much of American business, is experiencing a confluence of operational and budgeting challenges. In response, one fleet veteran advises relationship building and strategic planning.
There are different levels of customer service on the way to success, from survival to thriving.
To significantly reduce “gasoline miles,” we need to adopt electric Vehicle-as-a-service (Vaas) programs.
There is a correlation between the price of rare metals in catalytic converters and the frequency of their thefts. As commodity prices have surged, fleets are reporting an increase of catalytic converter thefts from company vehicles.
The difficulty sourcing replacement vehicles has forced many fleets to adopt a “fleet preservation” strategy to mitigate the impact of operating higher-mileage vehicles that remain in service beyond their normal replacement cycle.
Fleet budgets have been negatively impacted by escalating fuel prices, higher acquisition costs, decreased fleet incentives, unscheduled maintenance, and volatile upfitting expenses. One silver lining is strong vehicle resale values.
A top priority for the two merged companies is to develop a common fleet platform. Currently, each legacy company continues to operate on separate platforms. Following a six-month study, here’s the strategy they unveiled.
Bergs has been global fleet manager for NCR Corporation since 2015, where she oversaw over 8,000 vehicles.